Terms & Conditions
Please read these terms and conditions carefully before using our services.
Quick Overview
1Agreement to Terms
By accessing and using DSS (Digital Solutions & Services) platform, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service ("Terms") govern your use of our website, mobile applications, and services.
If you do not agree to abide by the above, please do not use this service. We reserve the right to change these terms at any time, and such changes will be effective immediately upon posting.
Important: By continuing to use our services after any changes to these terms, you agree to be bound by the revised terms.
2Service Description
DSS provides a comprehensive digital platform that includes appointment scheduling, communication tools, payment processing, and analytics services. Our services are designed to help businesses streamline their operations and improve customer experience.
Core Services Include:
- Appointment scheduling system
- Communication platform
- Payment processing
- Analytics and reporting
Service Availability:
- 99.9% uptime guarantee
- 24/7 technical support
- Regular updates and maintenance
- Data backup and recovery
3User Accounts and Responsibilities
When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.
Account Security Requirements:
- • Use a strong, unique password
- • Enable two-factor authentication when available
- • Keep your contact information up to date
- • Notify us immediately of any unauthorized access
- • Do not share your account credentials with others
You agree not to use the service for any unlawful purposes or to solicit others to perform unlawful acts. You are prohibited from violating or attempting to violate the security of the service.
4Payment Terms and Billing
Payment for services is due according to the billing schedule agreed upon at the time of service activation. We accept major credit cards, bank transfers, and other payment methods as specified in your account.
Payment Benefits:
- • No setup fees or hidden charges
- • 30-day money-back guarantee
- • Flexible payment options
- • Automatic billing available
Late Payment Policy:
- • 15-day grace period for late payments
- • Service suspension after 30 days
- • Account termination after 60 days
- • Reconnection fees may apply
All fees are non-refundable unless otherwise specified in writing. Refunds, when applicable, will be processed within 5-10 business days to the original payment method.
5Limitation of Liability
In no event shall DSS or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use our services, even if DSS or an authorized representative has been notified orally or in writing of the possibility of such damage.
Liability Limitations Include:
- • Direct, indirect, incidental, or consequential damages
- • Loss of profits, revenue, or business opportunities
- • Data loss or corruption (beyond our backup obligations)
- • Third-party claims or actions
- • Force majeure events beyond our control
Our total liability to you for any claim arising from or relating to these terms or our services shall not exceed the amount you paid us for the services in the 12 months preceding the claim.
6Termination and Cancellation
Either party may terminate this agreement at any time with 30 days written notice. Upon termination, your access to the services will cease, and any outstanding fees will become immediately due and payable.
Termination by You:
- • Cancel anytime with 30 days notice
- • Export your data before termination
- • No early termination fees
- • Prorated refunds when applicable
Termination by DSS:
- • Breach of terms or conditions
- • Non-payment of fees
- • Misuse of services
- • Legal or regulatory requirements
Data Retention: After termination, we will retain your data for 90 days to allow for potential reactivation. After this period, all data will be permanently deleted.
7Contact Information
If you have any questions about these Terms & Conditions, please don't hesitate to contact our legal team. We're here to help clarify any concerns you may have.
Legal Department
Email: legal@dss.com
Phone: +1 (555) 123-4567
Hours: Mon-Fri, 9 AM - 6 PM EST
Mailing Address
DSS Legal Department
1234 Business Ave, Suite 100
New York, NY 10001
United States